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How to develop soft skills in the workplace

Author • Lia

How to develop soft skills in the workplace

Date: 2022/06/23

L&D | 3.8 MIN READ

Soft skills are more difficult to develop than hard skills since they have less to do with knowledge or expertise. They are closely linked with a person’s character. It takes continuous effort and exercise to improve your soft skills. However, it’s worth taking the time to develop your soft skills since most jobs require teamwork. It’s important to possess soft skills to increase your productivity, build professional relationships and improve your results.

Soft skills represent many abilities that can’t be imitated by automation and artificial intelligence (AI). And this will only enhance their importance in the future. It is essential that businesses recognize the need to make a necessary investment and enhance development initiatives for business longevity.


By understanding the importance of soft skills and discovering how to develop them, you will be able to run projects more efficiently, deliver improved results, and build better relationships.

Our previous blog demonstrated the importance of soft skills, but how to improve those skills? In this blog, you will find a list of soft skills and how you can develop them.

How to Develop Communication Skills

Learning how to communicate effectively with customers and colleagues at all levels is a crucial skill. Without communication, the team lacks efficiency, cohesiveness, and the ability to pull together in a crisis.

It’s essential to take steps to improve your communication by taking advantage of every opportunity to practice your communication skills. There are few ways you can try. First one is practicing active listening. Few people listen with the intent to hear, and this creates many challenges. You should be reacting to the other person’s speech. This way, they will feel considered and become more attentive to you when you’re speaking.

Secondly, try to simplify your message or check your body language. Focus on nonverbal communication, because lot of energy and time is wasted at work by people trying to clarify unclear messages or instructions.

You can also start improving your communications skills by engaging in team-building activities and actively collaborating with your coworkers. The more you interact with other in the workplace, the more effective your communication skills will become.

How to Improve Adaptability

Learning how to be adaptable, flexible, and compromising takes long but it’s worth the time.

Force yourself to take risks. It’s an integral part of being adaptable.

Try exploring colleagues whom you consider being flexible or whose workplace attitude you’d like to imitate. You can observe and practice the skill development by taking notes on their behaviors and asking for guidance.

How to be More Emotionally Intelligent

Taking the time to work on your emotional intelligence may seem a little unusual, as being empathetic or self-aware can seem like inborn qualities. However, it’s possible to develop and improve these kinds of skills with the right training.

For example, think of a workplace situation where your emotions may have worked against you, and think about how it affected the outcome. Use that as a starting position for improving your self-awareness, which is the first step to building emotional intelligence.

You can also improve your EQ by practicing to put yourself in other’s shoes, so as to understand and empathize with their perspective.

How to Improve Your Critical Thinking

The ability to demonstrate situations where you have employed critical thinking to employers is invaluable. The first step to thinking more critically is to consider deeply the information you’re presented with.

Ask questions and explore motivations on both sides. By thoroughly evaluating information, you’ll be better placed to make well-informed decisions, which is the core of critical thinking.

How to be More Creative

There are many ways you can learn to approach your work in a more creative way.

Watch the working style around you and explore the way someone approaches the task. Observing how people work can inspire and give ideas on how the work could be performed in a more creative or efficient way.

Being creative means testing unusual ideas. For developing this skill, you should keep working on a problem by performing general research on the topic and playing with different ideas until you come up with a solution.

You can teach yourself practically anything online today as the internet is a great resource for training. There are various opportunities to improve your soft skills such as taking personal development online courses. Many education portals offer professional courses that can develop soft skills like public speaking and presenting.

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